Extra Info

Nothing, just be ready to have fun! Before you rent, make sure you check the dimensions of the inflatable you are renting and add 8-10 feet around the entire inflatable for safety. For every bouncy castle an outlet is needed, so make sure the location has one within 100 feet. Jupiter Jump will provide one extension cord per inflatable and take care of the rest. If the inflatable rented is a water inflatable, make sure there is a water source at the location, Jupiter Jump LLC will provide a hose.

All our bouncy castles plug into a standard 110-volt grounded three-prong electrical household outlet. To avoid any inconveniences, we do ask that nothing else be plugged into the outlet in which the bouncy castle will be at. We only provide one extension cord per rental; therefore, we ask that the inflatable should be no further than 100 feet from the outlet.

Of course we deliver! We can deliver any bouncy castle we rent which allows you to carry on party planning worry free. Delivery fees may vary upon location, so be sure to check out our 'Delivery Policy'.

If you cancel with 7 or more days in anticipation, you will receive a full refund. If you cancel with less than 7 days in anticipation, a refund may not be possible. We understand life can throw some curve balls, so Jupiter Jump LLC reserves the right to personally review any cancellations if necessary. Be sure to check out our 'Cancellation Policy' before booking.

YOU are responsible to cancel the rental if the weather is bad. We understand the weather is unpredictable, so if you cancel (due to weather) before Jupiter Jump LLC arrives to the event, a full refund will be made. In the case that no cancellation was made during bad weather and Jupiter Jump LLC arrives to the event location, not allowing us to safely set up, Jupiter Jump LLC will keep 25% of the total rental price and refund the rest. For more information be sure to check out our 'Cancellation Policy'.

All inflatables are rented for approximately an 8-hour period, which is essentially all day. Unless coordinated or instructed by the company, all rentals will be delivered and picked up the same day. If you pick-up your rental unit, we will instruct you upon pick-up when to return it.

While we do have the option of delivery, if you want to save yourselves the delivery fee we do offer pick up. In order to pick up, you will need a pickup truck or a large cargo van, NO OTHER VEHICLE IS ALLOWED. Upon pick up, we will explain how to set up the rental and you will be required to sign a liability waiver. Refer to our 'Delivery Policy' for more details.

If any of the equipment is lost, stolen or broken, the customer will be charged to the card on file. Refer to our 'Additional Fees' policy.

After receiving your booking request, an invoice will be sent out explaining all the fees. If you are booking in advance, upon receiving the invoice, you will have 24 hours to pay for the deposit to reserve your day. The full balance must be paid a week (7 days) before your event date. If you are booking with less than 7 days prior to your rental date, payment is due 24 hours after receiving the invoice. Please read our 'Cancellation Policy' and our 'Payment Policy' before booking.